Study Skills

Learning Enhancement Service

The Dean of Students' Office, located behind Waterstones on the walkway, provides a comprehensive learning support service including advice on effective revision and essay writing skills. Along with a whole range of information leaflets they also provide one-to-one sessions to discuss individual academic issues. For more information see their website You can book an appointment with one of the Learning Support tutors at the Dean of Students' Office by calling 01603 592761. They also offer a convenient e-help service.

Dyslexia and Disability Support

The Dean of Students' Office provides a range of support for students with dyslexia and other specific learning needs. They can arrange dyslexia assesments along with providing access to a range of support including note takers and study facilitators. You can contact the Dyslexia Support unit by visiting the Dean of Students' Office or by calling 01603 592761.

Royal Literary Fund Writing Fellows - the Word Doctors

UEA's two writing fellows, Stephen Foster and Joyce Dunbar, are available to help students improve their writing skills, study effectively and express themselves more clearly. All sessions are confidential and independent of the university.

Stephen and Joyce are available Tuesdays to Thursdays for one-to-one half-hour tutorials. They do not treat those with diagnosed conditions (eg: dyslexia), or those requiring EFL tuition.

Library Training

The Library offers specific training for students to ensure they get the best from Library services. Training sessions range from how to use the electronic library catalogue to effective use of journals. The sessions run throughout the year but extra ones are provided towards the beginning of the academic year. Details of training are advertised in the main Library foyer and on their website . If you have a complaint regarding the Library, fill in a complaint card on the front desk or inform the Academic Officer . The Library website also has a comments and suggestions folder.

Skills Development

The University employs a Skills Development Advisor, based in the Careers Centre, who works to ensure that UEA students are given the opportunity to develop the various skills they learn through their University life, both from academic work and extra-curricular activities. More information about skills development at UEA can be found at the Skills website . UEA also has an online programme called Academic and Personal Development (APD) designed to allow students to identify and develop their individual skills and qualities. APD also offers a form that can be filled in and taken along for discussion with your Academic Advisor.

Careers Centre

The UEA Careers Centre offers a range of courses throughout the year. Whilst these are not all specifically aimed at improving your study skills, they do offer courses that will enable you to be a more effective student whilst identifing areas of your study to focus on in order to accomplish the skills needed to achieve your dream career. For more information take a look at their website or pay them a visit, located on the walkway behind the Library.

Counselling Service

The Counselling Service offers a number of sessions, including stress reduction workshops, that may help you study more effectively. The Service also provides a range of leaflets and booklets that may be of interest, some of which can be accessed on their website .

The Counselling Service has an educational counsellor who specifically works with students experiencing academic problems.

You can contact the Counselling Service by e-mail or at 01603 592651, or you can visit their reception, located behind the Dean of Students' Office.

Computer Skills

Whilst some departments will offer students computer training when they first arrive at university it is recognised that students will arrive with incredibly varied levels of computer literacy. For this reason the IT and Computing Services department (ITCS) offers students a range of help and support on everything from how to send an e-mail to how to write a website. Their comprehensive website contains a range of help sheets and their indispensible Survival Guide. ITCS reception also offers technical support for those technical blunders such as accidentially deleting your dissertation the day before it has to be handed in. You can contact the helpdesk by e-mail or at 01603 593169.

English Language

INTO, the language school, offers free classes for international students at UEA who wish to improve their English language skills. Courses run in the Autumn and Spring semesters, and for part of the Summer semester. INTO is located in Floor 01 of the Arts I Building. There is an information notice-board there, or you can contact Anita Morling for more details. INTO also has a resources centre (Room 01.34) for independent language study.